How to Get Certified
1. Contact the accredited certification body (CB) to request services.
Asia: Amy Kim, firstname.lastname@example.org
China: Li Fu Wang, email@example.com
Europe: Vicky Lacroze, firstname.lastname@example.org
North America: Paola Carvajal, email@example.com
Oceania: Sylvia Sietsema, firstname.lastname@example.org
Paolo Foglia, email@example.com
Global, USA: Sustainability@nsf.org
2. Fill out the application form from the CB with the standards you wish to be certified against, a description of your operations, your plan to comply with the standard, contact information, etc.
3. Upon receipt of your completed application, the CB will decide if your company appears likely to comply with the given standards, and prepare an offer that includes their fee structure.
4. After the offer is accepted, you will be asked to sign a contract with the CB. Typically a contract is valid for one year, and will need to be renewed after that.
5. Ensure you are clear about all requirements prior to the audit, so all necessary documents and procedures are prepared and in accordance with the standard. Good preparation can reduce certification costs by saving auditing time.
6. The CB will send an inspector to your operations to interview staff, and review documents and procedures against the requirements of the standard, at a time when proper examinations may occur, for example the correct time of year for peak business.
7. The results of the inspection will be sent to the CB office; a separate person will review them and make a final certification decision. If non-conformities are noted, you will be given a period of time to correct them, and will either submit proof of the corrections, or pay the costs of an additional inspection by the CB.
8. Once the CB has granted certification to the given standards, you will be given a scope certificate to verify your ability to produce goods in accordance with the standard. This certificate will have to be renewed yearly, with an inspection process each time.
9. CBs may conduct unannounced inspections to verify that you are still complying with the standards. These will be at the cost of the CB, but you will be responsible for correcting any non-conformity.
10. Following the shipment of certified goods to the given standard, contact your CB and request a transaction certificate to provide valid documentation to your customer.